FAQs
Does Virgin broadband cover my area?
Virgin Media offers broadband coverage to more than half of the UK currently, keeping customers connected right across the country. If you want to check that you can get the speeds advertised in your area, there is a dedicated coverage checker on the company's website. Just enter your postcode to see a list the speeds and services on offer in your area. There is also an area-based deal checker to help you save on your plans.
What kind of mobile plans does Virgin Media offer?
Virgin customers can get a number of different mobile plans and handsets through Virgin Mobile. If you're looking to buy a new device, you can pick up a new handset of your choice with a pay monthly contract, or you can bring your own unlocked or O2 device and just choose a SIM Only plan.
Can I refer a friend to Virgin Media?
If you know someone who'd like to join Virgin Media, once you're a customer, you can refer them to the network to earn both you and your friend rewards. You'll need to sign in to your account and head to the dedicated referral page to get started. From here, you can provide your email address to get sent a unique referral code. Send this to your friend, and when make a purchase using your code, you'll both be gifted £50 cashback as a thank you.
How do I contact Virgin Media?
Virgin Media first try and refer customers to their help and support articles through their customer service page (and even state that 95% of customers find the answers to their problems here). However, you can also log in to start a chat with the Virtual Assistant by clicking the message icon on the side of the web page, or you can call the team on 0345 454 1111.
Hints and Tips
Look out for deals: Virgin regularly runs deals on a number of its products and plans, covering everything from mobile to broadband to hardware. You may see discounted monthly plans, or tech at as much as £500 off the usual price.
Free O2 Priority: When you take out Virgin Media broadband, you'll be granted automatic access to O2 Priority, the telecomms network's rewards scheme which grants members the likes of priority gig tickets and high street discounts. Be sure to sign in and make the most of your perks for no extra cost.
Get more perks with Volt 2: Virgin's pairing with O2 doesn't stop there - the brand also offers additional perks to "supercharge" your plans through the Volt 2 scheme. You'll find the likes of 1GB faster broadband speeds, double data allowances on your mobile plans, and access to exclusive WiFi networks available free of charge - just sign up through the brands site once you're a customer.
Bundle savings: If you're in the market for a mix of mobile, broadband, TV and phone line deals, you can save on the cost of multiple plans by picking up one of Virgin's curated bundles. These packages can offer you as much as £10 off per month compared to taking out a number of individual plans.
How to use Virgin Media voucher codes
1) Look through the available Virgin Media voucher codes listed at the top of this page.
2) Click "Get Code" next to the one you'd like to redeem to reveal it in a new tab.
3) Copy the code to your clipboard, then head back to your old tab to visit the Virgin Media website.
4) Browse for the products you want to purchase and add them to your basket as you go.
5) When you're ready to order, click on your basket to proceed to the checkout.
6) Look for the field marked "Promo Code" and paste your code here.
7) Click "Apply" and your order total should change to reflect your savings.
Louis Ramirez
As deals editor-in-chief at Tom’s Guide, Louis is constantly looking for ways to avoid paying full price for the latest gadgets, appliances, and apparel. With over 10 years of deals-hunting experience, Louis price checksagainst multiple retailers and searches high and low for the best deals to bring readers. He's also always on the look out for the best coupon codes to use when shopping. A born-and-bred New Yorker, Louis is also an avid swimmer and marathoner. His work has appeared on Gizmodo, CNET, and Time Out New York.
