Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Buffalo come from postal codes 14215, 14221, 14205, 14220, 14225, 14207, 14202 and 14224.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 268,218 ratings
Thank you!
Problems in the last 24 hours in Buffalo, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Buffalo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 18: Problems at Spectrum
Spectrum is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Buffalo, Erie County, New York
The most recent Spectrum outage reports came from the following cities:Depew, Buffalo, Lancaster, Tonawanda, Hamburg, Orchard Park, East Amherst, Grand Island, North Tonawanda and West Seneca.
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| City | Problem Type | Report Time |
|---|---|---|
 Depew | Internet | |
| Buffalo | Internet | |
| Buffalo | TV | |
| Buffalo | Internet | |
| Buffalo | Total Blackout | |
| Buffalo | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Buffalo, New York
Latest outage, problems and issue reports in Buffalo and nearby locations:
- Slosho (@Slosho13) reported fromTonawanda, New York
@KayleeGromoll @GetSpectrum Spectrum is awful. Fios is the best
- christopher 🧸 (@Chrisdolina1) reported fromCheektowaga, New York
@Ask_Spectrum your internet is absolute sh*t
- Tim Ryan (@timryan1019) reported fromBuffalo, New York
@Ask_Spectrum Apps still not working on this big of a sports night... 50% off next bill or we cancel
- Wet Willy (@Aframe_12) reported fromBuffalo, New York
Spectrum is the biggest scam in the game no way my damn WiFi should be this expensive
- Ashley B (@ashleyb121384) reported fromAmherst, New York
@Seanicus17 Hopefully spectrum will fix my audio tomorrow when they come 🙄
- Ashley B (@ashleyb121384) reported fromAmherst, New York
@dPain119 @Ask_Spectrum I’ve always loved your going hatred lmao. Hopefully they fix it...
- hannakin skywalker (@HannahBALLIN) reported fromBuffalo, New York
@Ask_Spectrum i have tried logging into the vh1 app the last few days. it tells me it’s not in our subscription all of a sudden. i didn’t even hit a login page
- Michael Hehir (@MikeHehir) reported fromDepew, New York
@GetSpectrum stop wasting paper sending me advertisem*nts for your horrible service .
- Sabres 7th (Wo)Man (@SabresCutie) reported fromAmherst, New York
They need more employees working at this service center. How frustrating this crap is! 15 people waiting, only 2 of 6 windows open @Ask_Spectrum
- 🌴im🌶ay🌴ee (@TeeJayTee63) reported fromTonawanda, New York
Anyone considering switching to #Spectrum run away! Been nothing but problems since we switched, last July! Contractor hooked everything up to old sat lines, had to replace cable box within 3 months, needed a tech at our house for 3 hrs last month, & now after Sunday storm w/out
- Paul "This Space for Rent" Ehrenreich (@paulehr) reported fromHamburg Mobile Home Park, New York
@jessfraz when i worked at TWC we hit an odd issue with setup boxes in one of our hubs sites after we did some network changes. the boxes were not able to talk to the QPSK's (edge devices) anymore. Because it was taking too many hops from the controller to the QPSK. We were over by one hop
- Nick in the 716 (i’m not bothering anymore) (@quadman9647) reported fromTonawanda, New York
Lol it was easier to cancel @spectrum than it was to get it fixed. Go figure. SEE YA LATER! THATS WHAT YOU GET FOR OFFERING LOUSEY SERVICES YOU BAGS
- 🌴im🌶ay🌴ee (@TeeJayTee63) reported fromTonawanda, New York
Wi-Fi and phone & can’t get anyone here until Wednesday! How does a power company assess a problem & fix it within hours, yet Spectrum can’t forgive it out for days! Can’t pay bills, do work or book airline flights! Very unhappy! 🤬🤬🤬
- Timothy Clark (@Tclarky92) reported fromNorth Tonawanda, New York
Microsofts customer support is trash. Just as if not worse than Spectrum's customer support.
- Joe Hauser (@jhauser42) reported fromBuffalo, New York
My @GetSpectrum bill went up by $35 this month. I'll be canceling cable service as soon as i get an antenna installed. Price is just ridiculous.
- Momma bear (@supermommyto5) reported fromWest Seneca, New York
@itsNICKSNIDER @ThreeDailey @Ask_Spectrum Lol sh*t free cable and wifi then 🤣🤣
- Justy DriZzWald (@JustDriZz17) reported fromBuffalo, New York
@GetSpectrum A brand new tavern that relies heavily on TV is without it... unreal. I'll be shocked if your company is still our service provider past this weekend. Buffalo Station House at 445 Delaware ave Buffalo NY is looking for other companies as we speak
- Samantha (@SamanthaJeann95) reported fromOrchard Park, New York
My landlord harassed some spectrum workers over muddy footprints in the driveway to the point I got a phone call from their supervisor...worst part is THEY THOUGHT MY LANDLORD WAS MY HUSBAND.
- Rob Marczynski (@robmzynski) reported fromBuffalo, New York
@TheBuffaloNews Woohoo! Maybe @GetSpectrum can raise rates yet again after this PR for their 💩 service
- Roland25 (@Rolandgeorger) reported fromWest Seneca, New York
@TheBuffaloNews Verizon sucks too. At least their internet speeds are intentionally slow, not sure about spectrum.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Soph (@SophCustom) reported
@Dieanass @Ask_Spectrum Like i care what these ***** going to do, they just dont understand that coax is dog ****, get fiber running already in your stupid system for customers
- Sergio Lelevier (@sergiolelevier) reported
@Ask_Spectrum I’m from Sierra Madre, CA. Is there a fix for the lip sync problem?
- cperera (@cperera) reported
@Ask_Spectrum Internet is down in 91311. Do you have an ETA?
- Tania Menai (@TaniaMenai) reported
@GetSpectrum I've been trying to disconnect SpectrumVoice (which I never requested) and all your sales people are making it harder and impossible. And apparently (sorry), lying. Please, DM to solve this now. You've bee charging for a service I've never used. Thanks.
- فاستقم كما أمرت (@UsaRnk) reported
@Ask_Spectrum is there an internet outage in my area. 11312 Hartland street North Hollywood CA 91605. I restarted both the router and the modem several times but I have no internet.
- Christian Feliciano (@ChrisPR7) reported
@Ask_Spectrum Outage in Hudson, OH 44236. Started a couple of hours ago.
- cheryl (@KnotVicki) reported
okay I love @GetSpectrum - literally solved my problem and I talked to a human in under 5 minutes. Thats usually a WAIT time.
- Jeffrey Haase (@Bortami) reported
@GetSpectrum Maybe rebrand to Enron, then maybe I'd feel better about bad service.
- Trin•Bin (@_Tibbyy) reported
@Ask_Spectrum I’m not sending you all that info. It’s not gonna change anything. I gotta wait until tomorrow for a technician to come so I have to miss another day of work. Yall need to get yall **** together.
- James Accounting Service (@JASCPB) reported
Switch to @GetSpectrum they all tell me, they have the best service, thats bull ****, service is still down. Now 4.15 hours. Will post until it back.
