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Jiffy BBQ Firelighter Pack contains no kerosene and can be used for BBQs, campfires, and fireplaces.
Regular price $6.00 AUD
Regular price Sale price $6.00 AUD
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Contact Us
CONTACT US
If you have any questions at all about any of our products or any of our policies feel free to call, text or email and we will do our best to assist you.
Tel:+61492 278 237
E: admin@sydbbqs.com.au
Showroom and Pickup location:
Unit 18 / 79 Williamson Rd
IngleburnNSW 2565 Australia
12 months warranty
12-Month Product Warranty Policy
This policy pertains to products covered by Sydney BBQs and Rotisseries 12-month warranty plan. Warranty starts from the date of purchase.
Warranty Coverage:
Sydney BBQs and Rotisseries offer a limited 12-month warranty that commences on the original date of purchase.
The warranty does not cover rust or oxidization, which can occur due to exposure to high temperatures, excessive humidity, chlorine, industrial fumes, chemicals, fertilizers, pesticides, salt, or saltwater. Our products have been extensively tested and are designed for domestic use only. Commercial use will void the warranty.
Stainless Steel Disclaimer:
Stainless steel products are not immune to rusting or pitting and are therefore not covered under warranty. If you reside within 2km of the coastline, it is important to take extra precautions with your products. For those within 200m of the coast, it is mandatory to clean and oil your products before storage.
Other Branded Products:
While we try to assist with all warranty claims, if your products are not from Sydney BBQs and Rotisseries, we recommend contacting the specific manufacturer for warranty claims. Each manufacturer may have its own warranty period and process.
Voiding of Warranty:
The warranty becomes void if there is evidence of the product being dropped, exposed to the elements, tampered with (repair attempts), mishandled, or misused, such as excessive fire use or failure to counterweight the motor. The warranty does not cover repair costs conducted by third-party professionals, normal wear and tear, accidental damage, cosmetic defects, or surface rust.
Exclusions:
The warranty does not cover postal costs, insurance, incidental charges, or any other associated losses.
Initiating Warranty Claims:
Before returning your item, please contactus at sydneybbqs@gmail.com to briefly explain the issue. If our customer service team advises referring the item to a technician, please pack it carefully, include proof of the purchase date, a brief explanation of the problem, your contact details, and any additional information supporting your claim. Warranty claims should be sent to the following address: [Insert Address Here].
Please note: Proof of the purchase date or a copy of the original receipt is required.
Returns
At Sydney BBQs & Rotisseries we understand that sometimes a product needs to be returned and we want you to be completely satisfied with all purchases. For this reason, we have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us atsydneybbqs@gmail.com.
If your return is accepted, we’ll send you instructions on how and where to send your package.
Please note:
a. Items sent back to us without first requesting, a return will not be accepted.
b. Shipping price will be refunded for wrong, faulty or damaged items,
c. Shipping price will not be refunded on change of mind purchases.
You can always contact us for any return question atsydneybbqs@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as rubs/food) and custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sydneybbqs@gmail.com.
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Jiffy Bbq Accessory Fire Lighters 24 Pack
Enjoy up to 13 minutes of odorless burn time with easy-to-snap blocks. Before use, remove the block from the cardboard carton. Break the block in half and then into quarters before breaking into small cubes. Any remaining unused portions can be stored in the plastic wrapper and kept in a cool dry place. Wash hands after use.
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Our Story
We are Erik & Suzie, the dynamic duo behind Sydney BBQs & Rotisseries! Our journey began in 2019, amidst the whirlwind of early parenthood. We decided to embark on a little side venture, leveraging our shared passion of BBQ. Having grown up with family BBQs, almost on a weekly basis, charcoal and sizzling grills felt like old friends to us.Our humble beginnings saw us selling charcoal from the confines of our garage. To our surprise, the demand was huge, with pallet loads flying off the shelves faster than we could stock them. It was clear we had stumbled upon something special. Fast forward five years, and our little side gig has blossomed into a comprehensive online emporium. From charcoal to rubs, grills to rotisseries, and an array of accessories including spit baskets, gyro discs, skewers, gloves, smoker tubes, and beyond, we've got all your BBQ needs covered.But it doesn't stop there. With loyal customers all over Australia, we're thrilled to announce the next chapter in our story: The grand opening of our very ownshopfront. It's been an incredible journey, and we couldn't have done it without the unwavering support of our BBQ community. Here's to many more years of sizzling success! You can come and visit us at:
Unit 18/79 Williamson Rd, Ingleburn, 2565
Mon - Wed: 9:30am - 4pm
Thu - Fri: 9:30am - 4.30pm
Sat: 9.30am - 2.00pm
